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210561 ✨ [Q] @q@glauca.space
1y
Renfe have managed to make their trains more stressful than a plane, it’s impressively bad
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Marvin @jm_rtr@chaos.social
1y
@q Haven't Eurostar did this already?
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210561 ✨ [Q] @q@glauca.space
1y
@jm_rtr oh no, it’s worse, so much worse
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Marvin @jm_rtr@chaos.social
1y
@q expliquer, s'il te plait
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210561 ✨ [Q] @q@glauca.space
1y
@jm_rtr what if one part of Renfe caused you miss your connection, then sent you on a 2 hour kafkaesque journey to resolve this whilst both trying to charge you more money, and berating you for not leaving 60 minutes between trains
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210561 ✨ [Q] @q@glauca.space
1y
@jm_rtr missed key detail: the other train is operated by another department of Renfe
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Marvin @jm_rtr@chaos.social
1y
@q Oh, so it's the DB Fernverkehr and DB Regio AG Mitte SÜWEX of Spain
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210561 ✨ [Q] @q@glauca.space
1y
@jm_rtr yes yes precisely, with the stubbornness of the SNCF thrown in as well
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Marvin @jm_rtr@chaos.social
1y
@q But have you said the magic word (Fahrgastrechteformular)?
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210561 ✨ [Q] @q@glauca.space
1y
@jm_rtr ha ha HA doesn’t exist for interrail
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mei @mei@donotsta.re
1y
@q @jm_rtr it kinda does... i'm not sure if you're entitled to compensation in this case but they tend to be quite generous with how they interpret the rules
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mei @mei@donotsta.re
1y
@q @jm_rtr okay, just checked, the combination of interrail + reservations for multiple trains all operated by the same operator constitutes a through ticket and you're entitled to compensation.
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pathetic piss kitten @kitten@elizabeth.cat
1y
@mei @q @jm_rtr it doesn't specify a minimum time for connections, does it? and Renfe staff already made claims like "minimum 60 minutes" (which is bs)...

but good to know anyway, it can help make pressure
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