banking nonsense
the email body: "You should call Phone Banking on the 9(...) with your personal access code and coordinates card to be able to request that"
the email signature: "For your own safety, Bankinter will never ask for your credentials via SMS, online, or phone call"
uh,
banking nonsense
update: I called the number and the machine, after asking me for all my credentials, just told me that "they just sent me an email with a PDF guide explaining how to do it via online banking" (useless, since I need some papers from so long ago that I can't get them there anymore), and hung up on me on the third time I asked to talk to a person